So we’re having problems with printer #3 at work. It sucks. It’s a piece of junk. It always jams and throws out weird error codes, and the ITC hasn’t replaced it with the printer that they took out that actually works!
Anyways, since it keeps jamming, we just shut the stupid thing off. So, for those of you who don’t know, when we print here, some people are randomly assigned to printer #1 and some to printer #3. Now, at this point, I don’t expect people to know not to print to #3. However, before a job will print, you have to go to a different computer and sign in with your HawkID to authorize it a final time to print. This special computer is called a “Print Release Station” and authorizing the job is known as “releasing” the print job. The selected printer is displayed when you log in.
Now, since printer #3 isn’t working, we put a hand-written sign that said “Do not release any print jobs to printer 3″. It is at this point where I would expect a reasonably intelligent college student to NOT release a job to printer #3. HOWEVER, this is not the case. A few dozen people so far today, in about three hours, have indeed released the job to printer #3. That is a problem.
Now what they have to do is go back to their computer and reprint the job, selecting printer #1. This has made many people very angry. Most people seem to think it is my fault. I am assuming this based on the fact that they are yelling at me.
So now I have made this sign. Perhaps it will be hard to read, but you will get the idea of what I have done. As you can see, I not only taped a sign to the desk in front of the keyboard, I also taped one directly to the monitor. The message reads “STOP!!! If you sent your job to Printer 3, DO NOT RELEASE IT! If the printer listed is itcprint\LM-ITC-Main-3 please cancel the job and reprint to Printer 1 from the computer.” I hope this will take care of the problem.
UPDATE: During the time it took me to type this, THREE MORE PEOPLE have come to me because their jobs “didn’t print”. Apparently I was wrong, it didn’t take care of the problem. And I was wrong to assume that just because they have been accepted to college that they are reasonably intelligent.
ANOTHER UPDATE: So since people were still hanging around #3 waiting for their jobs to come out, I put another sign up. This one reads “THIS PRINTER IS NOT WORKING. If you printed a job to Printer #3, please read the note posted near and on the PRINT RELEASE STATION”. We’ll see how long this works.
